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Repair & Restoration

Rug Repair & Restoration in Columbia

Torn edges, missing fringe, moth grazing along the side that lives under the dining table, a corner the puppy decided was a chew toy, or a rug that spent a night in creek water. Most of it is fixable by hand.

Hand Work

Repairs That Disappear Into the Weave

Patching a rug and repairing one are different trades. A repair puts the rug back together in the order it was built: warps and wefts first, then knots tied at the same density in wool matched for fibre, weight and dye lot. Get that right and the mended area takes wear at the same rate as the field beside it, which is the only reason a repair stays invisible instead of surfacing as a shiny patch two winters later.

None of it is quick. A reweave is priced and planned in square inches, because a pair of hands at a loom is still the only thing that does the job. What that buys you is range: very little that arrives here is actually beyond saving, whatever the person carrying it in has already decided.

Assessment is free and the verdict is blunt. Where the bill would run up against what the rug is worth, you will hear that first, and we would rather lose the work than quietly spend your money on it.

Matched wool being knotted back into an oriental rug at the repair bench
Hand reweaving: matched wool knotted back into an oriental rug foundation.
What We Fix

Repair & Restoration Services

From a short fringe tidy to rebuilding a foot of missing border.

Fringe Repair & Replacement

Fringe is not trim — it is the warp of the rug coming out of the end. Losing it means the rug is coming undone from the edge inward. The ends get secured, missing warps rebuilt, and fringe re-knotted or replaced to match what was there.

Edge Binding & Serging

The wrapped side cords absorb everything a vacuum head and a chair leg can do to a rug, and when one splits the knots next to it start walking free. Sides are rewrapped by hand in matched wool before that spreads.

Reweaving & Hole Repair

Scorches, splits and areas worn through to the backing are put back a knot at a time. Warp and weft are rebuilt first so the hole has something to sit in; only then does the pile go back, matched for colour, fibre and knot count.

Moth Damage

Moth larvae eat wool from underneath, so by the time bare foundation shows there is usually an active problem. We treat the infestation, then reweave the grazed areas. The classic find here is the rug under a dining table in a room that is kept shut and closed off from the cooling all summer — dark, still and undisturbed is exactly the condition they want.

Pet Damage

Corners treated as chew toys, edges opened up by claws, and dye burnt out from underneath by urine. Decontamination comes first — there is no point reweaving into a contaminated foundation — then structure, then colour where the dye is gone for good.

Colour & Dye Correction

Sun-bleached bands where the afternoon light lands, bleach spots, iron staining left by red clay, and dye that migrated during a bad cleaning or a soaking. Colour is rebuilt by hand where the fibre is still sound.

Resizing & Reshaping

Narrowing or shortening a rug to suit a room, and pulling a buckled one back to square on the blocking frame. A cut edge gets a finished side cord, so the result looks like a decision rather than an accident.

Backing & Foundation Repair

Delaminated latex under a tufted rug, cotton warps gone brittle with age, and rugs that will not sit flat because the structure underneath has stretched or torn. Nothing cosmetic happens until the frame of the rug is sound again.

Rug Pads & Prevention

A great many of the repairs we do could have been avoided by a decent pad. We fit breathable, non-adhesive pads sized to the rug — which matters most on a wood floor over a crawlspace, where a solid rubber pad seals in the moisture rising from below and holds it against the foundation right through the season.

Wet Rug Service

Flood, Creek Water & Water Damage Rug Restoration

A creek out of its banks, a thunderstorm the storm drains could not take, a supply line behind a washing machine, or a crawlspace that filled and pushed damp up through the floorboards. The rug on that floor is now on a clock.

Why speed matters more than anything else

Wool survives being wet surprisingly well. What it does not survive is staying wet. In a warm room mould establishes in a saturated foundation in roughly forty-eight hours, and once it is at the base of the pile you cannot vacuum, spray or air-dry it back out. From May to September the rooms in this city are always warm enough. Meanwhile unstable dyes start migrating, cotton foundations begin to rot, and whatever the water picked up on the way in is curing into the rug.

Creek and river water is worse again. It carries silt, sewage and whatever was on the lawns, driveways and roads it crossed, and along Gills Creek and the Congaree that is a documented local risk — in October 2015 Gills Creek crested at 17.08 feet against a previous record of 9.43 feet, eighteen dams failed across the state, and Columbia went onto a boil-water advisory. Contamination has to be washed out in immersion. A fan pointed at a wet rug is not restoration: it dries the surface, locks the contamination into the foundation, and produces a rug that smells fine for three weeks and then does not.

What to do before we arrive

  • Lift it clear of the wet floor and move the furniture off it — a wooden leg standing on damp wool bleeds its finish into the pile within hours.
  • Whatever you do, do not seal it in a bag or roll it up tight. A wrapped wet rug is an incubator; leave it loose and open to the air.
  • Take pictures while it is still lying wet where it happened, before anything gets moved. That is the evidence a claim runs on.
  • Do not hose the silt off and leave it. Half-washing sets the contamination and complicates the real wash.
  • Open the crawlspace access and look. If the ground under the house is standing wet, the floor above it will not dry and neither will the rug.

The restoration sequence

  • Priority collection. A soaked rug goes to the front of the queue ahead of routine washing wherever the week allows it.
  • Category assessment. Clean supply water, grey water and creek or flood water are three different jobs, and which one you have decides the method.
  • Extraction and full flush. Silt and contaminants are washed out of the foundation, not sealed in behind a dry surface.
  • Antimicrobial treatment. Worked through the whole rug from both faces while it is still wet, before any drying begins.
  • Monitored flat drying. Filtered air moved across the rug flat, with a meter on it until the readings stop falling. Nothing leaves damp in the middle.
  • Dye-bleed correction. Where a colour has run into its neighbour during the soaking, it gets drawn back out as far as the fibre will let it go.
  • Structural repair. Once the rug is dry and stable, rotted warps and missing pile go back on the loom.
  • Claim documentation. A written condition report with photographs, put together in the form a carrier will accept.
A rug photographed flat after water-damage recovery, field colour brought back through the pile
How It Works

From First Message to Delivery

Photos or Collection

Send pictures of the damage, or we collect the rug at no charge anywhere in Richland and Lexington counties.

Assessment & Quote

Damage is measured and mapped, materials identified, and you get a written price with the options laid out. Nothing begins until you say yes to one of them.

Clean First

The wash comes before the loom. New wool set into a soiled field is a clean patch in a dull rug, and it only gets more obvious with age.

Materials Matched

Replacement wool is chosen against the original for fibre, weight and dye lot, then laid on the field in daylight before a single knot is tied.

Hand Repair

Warp and weft go back first, then knots at the original density, then the new pile is sheared down level with what surrounds it.

Final Check & Return

Groomed out, checked against the photographs taken at intake, and carried back in and laid down for you.

Questions

Repair & Restoration FAQ

Is my rug worth repairing?
You will hear the answer before anyone picks up a needle. Repair is worth doing when the rug means something — in money or otherwise — and the foundation underneath is still sound. Once the bill starts approaching the value of the rug, we say so out loud instead of letting the invoice grow.
How long does rug repair take?
It comes down to how many square inches have to be rebuilt, since every one of them is tied by hand. The written quote carries a timeline with it, so you know before you agree. Wet rugs are the exception — they start the moment they arrive, because with those the clock is the whole problem.
Can a rug that took creek or flood water be saved?
Often, yes — more often than a first look suggests, and more often than the person standing in the room believes. What decides it is how quickly the rug is flushed rather than how bad it looked on the day. Fresh flood water carries silt and contamination that has to come out of the foundation in immersion, and mould establishes in a saturated foundation within roughly forty-eight hours in a warm room. Ask before you put anything on the kerb.
Will the repair be visible?
Once the pile is combed out, a good reweave takes some finding. The wool is matched for fibre, dye lot and knot count, and because the warps and wefts go back before any pile does, the mended patch wears down at the same rate as everything around it instead of sinking below it or standing up out of it.
Do you work with insurance claims?
Yes. The rug is photographed on arrival and at each stage after that, and you are given a written record of the damage, what was done about it and what it means for the value — in a form you can hand straight to the carrier.
My rug ripples and will not lie flat. Can that be fixed?
Usually it can. Ripples come from a foundation that has gone out of true, a bad dry somewhere in the rug's past, or years spent on a pad with no support in it. The rug is washed, then blocked square under tension while it dries, and the warps and wefts are repaired wherever they have stretched or given way.

Send Us a Photo. We Will Tell You Straight.

Every repair is assessed free, and you get an honest answer about whether the work is worth the money.

Rug Cleaning

The six stages of the hand wash, and why a wand run over a rug on a Columbia floor makes things worse.

Cleaning process

Midlands Care Notes

Heat, crawlspaces, pollen, sand and clay — what rug owners here need to know.

Care notes

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Collection and delivery included across Richland and Lexington counties.

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